University Librarian receives President’s Award for Outstanding Service

Please join me in congratulating Nora Gaskin (Librarian, 21st Century Fluencies) for receiving the 2010 McMaster President’s Award for Outstanding Service.  The award, given annually, recognizes those “who have made an outstanding contribution to the mission of McMaster University.”  Nora played a key role in the development and support of our blended services program, one of the library’s strategic initiatives.  Implementation of blended services would not have been nearly as successful without her contributions.  The leadership team recognized from the beginning that the success of the program would depend on the training and subsequent support of staff.  Throughout the training period I heard repeatedly from staff about how much they appreciated Nora’s hard work and sense of humor.  Please join me in congratulating Nora and thanking her for helping the library to achieve a key goal.

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